Below FAQ are some common concerns of our clients before purchasing our prints.
If you have any other question, please just send it to hello@thememorists.com.
OUR PRINTS
Are frames included?
It's up to you! On our product page, you can choose to purchase the print with our without a frame. Our wooden frames come in two colors: black, and natural wood.
Please note we only offer the frame option on the 8x12", 12x16" and 16x20" sizes.
What will I receive?
You’ll get your print(s) carefully packaged to prevent damage during transit.
Do you ship worldwide?
We deliver in every single country in the world.
I'm a company and I'd like to work with The Memorists. Is this possible?
Of course, The Memorists can be used and tailored to your needs for professional projects. Restaurants, bars and travel agencies have already chosen our services. Contact us at info@thememorists.com and let's have a chat!
When will you be publishing new prints?
We publish new items regularly, so stay tuned on our Insta page.
Got a suggestion? Tell us which city you'd like to be featured in our suggestion box, at the bottom of this page. The most popular cities will be published at the next launch.
MY ORDER
When will my order be shipped?
Orders are usually shipped within 48 hours, but it can take up to 5 business days. If your order hasn’t been shipped within 5 business days, please reach out to us at support@thememorists.com.
How can I track my order?
As soon as your order ships, you'll receive a tracking link via e-mail. We know you can't wait to receive it - and your print can't wait to discover its new home!
How can I reach out to you?
You can reach out to us at anytime at support@thememorists.com. Our team will do their best to get back to you as quickly as possible. We wouldn't want to leave your walls alone for another second!
WHAT SHOULD I CHOOSE?
How to choose the right size for my print?
On each of our product pages, you'll find the poster dimensions in centimeters and inches.
You can use this frame size guide to visualize the posters in your own living environment. Sofa and plant not included, obviously.
How to display my prints on the wall?
Our posters have been designed to match standard frame sizes, which you'll easily find in a decorating or furnishing store near you. To make your life even easier, we give you the opportunity to buy our prints with a frame, all ready to be displayed. Our wooden frames are available in black and natural wood colors. Please note frames are only available for 8x12", 12x16" and 16x20" prints.
Can I buy a print from a city I haven't been to?
Of course you can! Our posters are designed to appeal to both travelers and aspiring travelers. The Memorists prints are designed to suit everyone and every situation.
You can choose our posters to decorate your home, remember your travels, retrace all your itineraries or the highlights of your travels through our various print collections.
You can also gift The Memorists prints to someone you care about who has just returned from a trip, a loved one who's dreaming of visiting a particular destination, a friend who's just returned from a country special to them, or they can even be a gift to keep someone guessing about a surprise trip.
We have over thirty cities to choose from, so you can easily choose the right one for you.
WHY CHOOSE THE MEMORISTS?
Why us?
The Memorists was created with the one and only goal: bringing a sense of purpose to interior design. Our posters have a unique design, and were created by a French couple in Montreal, Canada. We give you the opportunity to proudly display your travel memories, itineraries, and all the many other special moments that made your trip a lifetime highlight. With The Memorists, say goodbye to the impersonal, meaningless posters you also find at your neighbor's house. Now you can have a home that's a true reflection of you and your travels, because that's what you're all about - and so are we!
How are the prints produced?
Our prints are printed on demand, so there's no waste. As soon as a poster is printed, it already has a home waiting impatiently for it. We made this choice as part of our eco-responsible approach, to avoid unnecessary consumption of paper and energy.
What kind of paper are The Memorists posters printed on?
The Memorists posters are printed on FSC-certified paper, or equivalent, to ensure the quality of the print, and the well-being of the planet.
Are the prints securely protected during transport?
Of course, we do our very best to ensure that your posters are in perfect condition when they arrive in their new home. Posters are shipped in a variety of robust packaging, depending on their size and destination country.